1. Acceptance of Terms
Welcome to Reflect Pilot. These Terms of Use ("Terms") govern your use of the Reflect Pilot application and services (the "Service") provided by Reflect Pilot ("we," "our," or "us").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.
2. Description of Service
Reflect Pilot is a digital wellness platform designed to help users:
- Track behavioral patterns and emotional states
- Generate insights about personal growth and mental wellness
- Access AI-powered therapeutic support through our InnerGuide feature
- Organize and review personal development data
Important: Our Service is intended for self-improvement and wellness support. It is not a substitute for professional medical care, therapy, or mental health treatment.
3. Eligibility
You must be at least 13 years old to use our Service. If you are between 13 and 18 years old, you may only use the Service with the involvement and consent of a parent or guardian.
By using the Service, you represent and warrant that you have the legal capacity to enter into these Terms.
4. User Accounts
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service in any way that violates applicable laws or regulations
- Share content that is harmful, abusive, harassing, or threatening
- Impersonate any person or entity or misrepresent your affiliation
- Attempt to gain unauthorized access to the Service or other users' accounts
- Use the Service to distribute spam, malware, or other harmful content
- Reverse engineer, decompile, or attempt to extract source code
- Use automated systems to access the Service without permission
6. Content and Data
6.1 Your Content
You retain ownership of all content you submit to the Service ("Your Content"). By submitting Your Content, you grant us a license to use, store, and process it solely to provide and improve the Service.
6.2 AI-Generated Content
Our Service may generate insights, suggestions, and responses using artificial intelligence. This content is for informational purposes only and should not be considered professional advice.
6.3 Data Export
You may export your data from the Service at any time. Upon account termination, we will provide you with an opportunity to export your data.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Reflect Pilot and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not use our trademarks, logos, or branding without our prior written consent.
9. Medical Disclaimer
IMPORTANT MEDICAL DISCLAIMER:
- Reflect Pilot is NOT a medical device or healthcare service
- Our Service does not provide medical advice, diagnosis, or treatment
- The AI InnerGuide feature is for wellness support only, not therapy
- Always consult qualified healthcare professionals for medical concerns
- In case of mental health emergencies, contact emergency services immediately
We strongly encourage users to seek professional help for serious mental health concerns.
10. Disclaimers and Limitation of Liability
10.1 Service Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10.2 Limitation of Liability
To the fullest extent permitted by law, Reflect Pilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.
10.3 Maximum Liability
Our total liability to you for any claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Reflect Pilot and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Service Availability
We strive to maintain the Service's availability but do not guarantee uninterrupted access. We may:
- Temporarily suspend the Service for maintenance
- Modify or discontinue features with notice
- Limit access to preserve system performance
13. Termination
13.1 By You
You may terminate your account at any time by contacting us or using the account deletion feature.
13.2 By Us
We may suspend or terminate your account if you violate these Terms or engage in harmful behavior. We will provide notice when reasonably possible.
13.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
14. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes through the Service or via email. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or the Service will be resolved through binding arbitration, except where prohibited by law.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
17. Contact Information
If you have any questions about these Terms, please contact us:
- Email: hello@reflectpilot.com